Building practical solutions, openly
The HK Operations roadmap provides a broad view of what we are working on, what is planned and where the business is heading.
It is not a promise that every idea will be released on a fixed date.
Priorities can change as we learn more, receive customer feedback and identify better ways to solve a problem.
The roadmap exists to provide useful transparency, not artificial deadlines.
Current focus
- Launching the refreshed HK Operations commercial website
- Establishing the new business positioning
- Organising existing business articles into the Knowledge section
- Launching Thinking Out Loud
- Finalising the previously customer-specific WHMCS products for commercial release
- Improving product documentation in the client-area knowledgebase
- Creating consistent product, licensing and support processes
Coming next
- Individual service and solution pages
- Dedicated product pages
- Product screenshots and demonstrations
- Improved ordering routes into the client area
- Case studies and practical examples
- Expanded business-focused Knowledge content
- Additional WHMCS products
- WordPress and MainWP tools
- Browser extensions and business utilities
Longer-term direction
- LicenceBeacon software licensing platform
- Hosted business tools and specialist SaaS products
- Public and private APIs
- Monitoring and security services
- AI-assisted business workflows
- Intelligent knowledge tools
- Operational dashboards
- Additional integrations
- New products developed from recurring customer needs
Completed
- New HK Operations positioning launched
- WordPress commercial site reorganised
- Thinking Out Loud introduced
- First commercial products released
- New client-area documentation structure launched
Suggest an idea
Some of the best products begin with a problem repeatedly experienced by real businesses.
If there is a missing feature, frustrating process or useful tool you believe should exist, tell us about it.
